What happens if it doesn’t all go in?

Our mobile containers are large capacity both in volume and weight but if we underestimate we will supply an additional unit at our own cost within the time frame

If you underestimate we will supply a mobile container and just charge the difference as per our price list BUT WE WILL GET YOU THERE

I’m not sure what I need, can you help me?

We are happy to come to you and help with the estimating but if that is not convenient just book one mobile container and a provisional, you will only be charged if you use it

Will the trailer/container fit my drive?

Our widest mobile container is 7ft 6ins, which will go through most vehicle gateways. Our standard mobile containers are only 6ft 6ins wide and designed to fit on a standard car parking space. Our longest container is just under 20ftlong

What happens in the event of a breakdown?

We are covered by both the Road Haulage association and the RAC who guarantee to fix or provide onward transmission

Who is liable for the rubbish disposal?

Ultimately you are responsible for what is to be disposed of but we use a national company who issue guidelines with the bulk bags and hold an Environment Agency Waste Licence and ISO 9001 &14001 accreditation. We will do all the organising for you

We live in a difficult position with awkward access, can you help?

Our tow vehicle is a Land Rover Discovery we have four wheel low ratio drive for difficult areas such as farm cottages or unfinished sites and in many cases we can unhitch the mobile container and place it in a good loading position. We would always assess these moves before committing you. Very often we can get places where conventional vehicles can’t

We want to arrange a move not covered by your price list?

Absolutely no problem but we would need to quote that separately to get you the best price and cover all aspects of your move properly.

I want to leave some items at other destinations, can this be done?

This is quite common and can be organised beforehand, short drops en-route are easy if the items are accessible in the trailer, Split loads just need a bit of up front planning.

Do we need to be there when the load is collected?

The driver does need to check the load before driving away, it is a legal requirement, and we do like that to happen jointly, also we like to attach the security tags at the same time that you do. However maybe there is a neighbour or friend who could meet the driver for you. If it is not possible to be there at all then we will pick up the load and we can check it as we carry spare keys and we will still put our security tag on but we will need your written permission

Do we need to be at the new address to receive the load?

No not necessarily the security tags will be in place and we will have agreed the position of the trailer beforehand. You will just need to cut the tags of before you can open the doors

Do we need to be there when the empty container is collected?

Not at all, provided all the equipment is left on board and the keys left inside the unit we will be happy to collect anytime.